Business Details
7 Years
experience
Smart mortgage advice, made simple
At Alexander Southwell Mortgage Services, we provide independent, whole-of-market mortgage advice to clients throughout the UK from our office in Romsey, Hampshire. Our aim is to make securing a mortgage straightforward, with recommendations tailored to your financial circumstances and future plans. We compare products from more than 100 lenders, helping first-time buyers, home movers, landlords and homeowners seeking to remortgage. Our services also cover self-employed applicants, shared ownership, new-build properties, key worker schemes and more complex cases involving adverse credit. We take time to understand your requirements before recommending suitable mortgage options.Our advisers manage the mortgage journey from initial enquiry through to completion, including lender research, application paperwork and communication with the relevant parties. We offer consultations by telephone, video and email throughout the UK, alongside face-to-face appointments in the Romsey and Southampton area. Most residential mortgage, remortgage and buy-to-let cases benefit from fee-free advice, with our remuneration provided by the lender. Mortgages below 100,000 incur a 299 fee, payable following an offer, while certain complex applications may attract charges of up to 995. Any applicable fees are explained beforehand. As an FCA-authorised firm, we are committed to clear guidance and continuing support throughout your mortgage arrangements.
Served areas
- Uk Wide
Details
- Year established: 2019
- Employees: 5
- Licensed
- Insured
Highlights and features
- We provide independent mortgage advice to clients throughout the UK.
- We compare mortgage products from over 100 different lenders.
- Our mortgage advice is fee free in most cases.
- We support first-time buyers, home movers and property investors.
- We handle mortgage applications and liaise directly with lenders.
- We offer flexible online consultations and local face-to-face appointments.
Associations and certifications
- Authorised and regulated by the Financial Conduct Authority (FCA)
- CeMAP qualified advisers
- Committed to FCAs Treating Customers Fairly principles
Services
First Time Buyer Mortgage Broker
From understanding mortgage terminology to comparing available lending options, we guide you through the financial aspects of buying your first home. Our service addresses important questions about deposits, affordability and borrowing amounts. We provide whole-of-market mortgage comparisons and direct access to a named adviser. You pay no fee for our professional assistance.
Home Movers
We assist homeowners with the financial arrangements involved in selling one property and purchasing another. Our approach begins with reviewing existing mortgage terms, available equity and current affordability. We then evaluate alternative lending options, including porting and new mortgage products, with fees incorporated into our comparisons. Throughout the transaction, we liaise with lenders, estate agents and conveyancers.
Self Employed Mortgages
Our self-employed mortgage service focuses on helping lenders understand your financial circumstances accurately. Whether you operate a limited company, work independently or receive income through the Construction Industry Scheme, we assess your borrowing options. We compare available mortgage products, review your supporting records and manage the application process, providing professional assistance until your mortgage is completed.
Life Insurance
Our approach to life insurance begins with understanding the financial commitments your family would face without your income. We consider mortgage balances, dependants and household expenditure when reviewing suitable policies. Through market-wide comparisons, we explain the differences between lump-sum protection and family income benefit. We also assist with policy trusts and provide advice without charging a fee.
Buildings & Contents Insurance
Our approach to buildings and contents insurance centres on providing clear guidance and suitable protection for your home. We consider your circumstances before comparing policies from multiple insurers. Whether you require structural insurance for a mortgage or cover for household possessions, we help assess the available choices. We offer fee-free advice and assistance with subsequent insurance reviews.
Critical Illness Cover
Our critical illness insurance service helps individuals and families prepare financially for serious health conditions. We review cover from insurers throughout the market, including standalone policies and combined life insurance arrangements. Whether your priority is mortgage protection or maintaining household finances, we identify suitable choices. We provide clear explanations and fee-free protection advice.
People
Jamie Alexander
Mortgage Director
Jamie Alexander is an experienced mortgage adviser and the director of a trusted, independent mortgage brokerage. With a career dedicated to helping clients navigate the often-complex world of mortgages, Jamie is known for combining expert knowledge with a straightforward, client-first approach.
Passionate about making the mortgage process clear and stress-free, Jamie has supported first-time buyers, home movers, self-employed clients, property investors, and families across the UK in achieving their property goals. His advice is always tailored, transparent, and underpinned by a commitment to long-term client relationships.
Holding professional qualifications and working within full FCA regulation, Jamie ensures every recommendation is not only compliant but also firmly in the best interests of his clients. His reputation is built on trust, clarity, and results.
Passionate about making the mortgage process clear and stress-free, Jamie has supported first-time buyers, home movers, self-employed clients, property investors, and families across the UK in achieving their property goals. His advice is always tailored, transparent, and underpinned by a commitment to long-term client relationships.
Holding professional qualifications and working within full FCA regulation, Jamie ensures every recommendation is not only compliant but also firmly in the best interests of his clients. His reputation is built on trust, clarity, and results.
Reviews (29)
Dionne Mckenzie
Oct 09, 2026
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My experience re mortgaging was made so simple with Jamie from Alexander Southwell, he kept me informed every step of the way & was very helpful with things along the way which I had difficulties with, everything worked out perfectly with no stress due to amazing communication with Jamie.
I would highly recommend this company.
I would highly recommend this company.
Jim Swain
Sep 18, 2026
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I cannot recommend Andrew Rattray highly enough. From start to finish, he was absolutely excellent and made the entire mortgage process incredibly simple and stress-free.
No matter when I had a question, Andrew was always on hand to speak with me and clarify any details, breaking down complex financial jargon into clear, easy-to-understand terms. He regularly went the extra mile to ensure everything stayed on track and kept moving forward smoothly, which gave me complete peace of mind throughout.
If you are looking for a mortgage broker who is professional, proactive, and genuinely cares about his clients, look no further than Andrew.
Thank you for all your hard work
No matter when I had a question, Andrew was always on hand to speak with me and clarify any details, breaking down complex financial jargon into clear, easy-to-understand terms. He regularly went the extra mile to ensure everything stayed on track and kept moving forward smoothly, which gave me complete peace of mind throughout.
If you are looking for a mortgage broker who is professional, proactive, and genuinely cares about his clients, look no further than Andrew.
Thank you for all your hard work
Niki Saunders-Fearns
Jul 11, 2026
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I wouldn't hesitate to recommend Andrew at Alexander Southwell Mortgages. He handled everything for me from start to finish with the utmost attention, service and actually got me a deal my own mortgage provider didn't offer. He was transparent, clear and supportive from day 1. I'll be using him every time I remortgage
Michelle Lawes
Jun 14, 2026
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Cheryl was excellent from the outset. She went above and beyond when things didnt go to plan, proactively chasing the relevant parties to keep everything on track.
Angela M.
May 23, 2026
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Cheryl at Alexander Southwell has been fantastic throughout our mortgage process. Communication has been really efficient and she has proactively sought the best rates for us during our purchase period. We highly recommend Cheryl if you are seeking a mortgage advisor.
Damon Strange
Apr 26, 2026
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I've used Alexander Southwell a couple of times for mortgage services over the past few years, and Jamie has always been super helpful. This time around Cheryl led on our application, and she was equally supportive and efficient. Thanks again :)
Layra Harmony
Apr 18, 2026
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Great service, I can only highly recommend it! Jamie went absolutely above and beyond, providing a granular advice, explaining every detail. Their communication is top-notchalways responsive and proactive. If you need someone who truly cares, look no further. They are truly an expert in their field. Thank you for your hard work and dedication!
Korki Jakistam
Apr 10, 2026
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It was a great experience working with Andrew Rattray. He was incredibly helpful and always prompt with his replies. He secured us a great mortgage deal multiple times without any issueseven when our first purchase fell through and the entire move took 1.5 years. Andrew was always there for us, and it cost us 0! There is no point paying other mortgage advisory companies when Alexander Southwell provides such a great service free of charge.
Thank you! - Marta & Mat
Thank you! - Marta & Mat
Paul Henderson
Apr 07, 2026
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I just want to say thank you for all your help, it's so nice to be able to pick up the phone and get good common sense assistance (it's so rare these days!) So thank you! A special mention to Jamie, very professional and knowledgable.
J. H.
Mar 23, 2026
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I recently worked with Jamie Alexander as my mortgage advisor and had a great experience. He was extremely professional, knowledgeable, and very informative throughout the entire process.
Jamie was always quick to respond to any questions I had, which made everything feel much less stressful. I also really appreciated that he was available on WhatsApp, making communication very convenient and easy.
His advice was excellent and ultimately helped me secure a much better rate for my remortgage. Id highly recommend Jamie to anyone looking for a reliable and supportive mortgage advisor.
Jamie was always quick to respond to any questions I had, which made everything feel much less stressful. I also really appreciated that he was available on WhatsApp, making communication very convenient and easy.
His advice was excellent and ultimately helped me secure a much better rate for my remortgage. Id highly recommend Jamie to anyone looking for a reliable and supportive mortgage advisor.
Hannah Ogden
Jan 08, 2026
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I cannot thank Alexander Southwell enough for the part they played in securing us the best mortgage product for our new home. Latoya specifically deserves a shout out! She was super friendly, efficient and helpful. Latoya only took the necessary information needed for our specific circumstances in order to progress our application. This made the experience feel personal rather than a tick box exercise which I had encountered with another mortgage broker I had spoken to previously. I have already recommended Alexander Southwell to a couple of friends who are looking to move in the near future and I would not hesitate to use them again!
Terri Clarke
Dec 21, 2025
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I had been recommended to speak to Tyler at Alexander Southwell by a friend. She was great from start to finish. She is really knowledgable and made the whole process a lot less stressful. Would definitely use again in the future.
Tom
Dec 08, 2025
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Working with Tyler on my mortgage was a huge relief. The entire process, which I expected to be difficult, felt smooth because she handled everything so professionally! Tyler is great at explaining the complicated stuff and she responds quickly whenever you have a question. She genuinely knows her stuff and makes sure you feel confident in your decisions. Thank you Tyler
Chris Cowley
Nov 17, 2025
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Andrew was a big help when I was remortgaging. He explained everything in plain terms, kept me updated at each step, and made the whole process smooth. I felt supported from start to finish and would recommend him to anyone looking for mortgage advice.
Andy
Nov 04, 2025
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I had an outstanding experience working with Andrew Rattray as my mortgage advisor. He conducted a thorough review of my financial profile, walked me through various mortgage products, and helped me understand the pros and cons of each option. His responsiveness was impressive emails and calls were returned quickly, and updates were provided proactively. He made what could have been a stressful process feel simple and manageable. Im extremely satisfied with the rate and terms we secured, and Im grateful for his professionalism and dedication. A top-tier advisor.
Many thanks A.Ellis
Many thanks A.Ellis
Marie Stopforth
Nov 03, 2025
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This is the first time we've used a mortgage broker, and we couldn't be happier with the service we received. Cheryl was amazing - very responsive, personable and patient. She made the process a breeze. I can't recommend her highly enough. We would definitely use again in the future.
Callum Newton
Sep 27, 2025
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I recently used Alexander Southwell Mortgages to arrange a mortgage for my flat, and the service was absolutely brilliant from start to finish. Cheryl, my broker, was incredibly knowledgeable, efficient, and supportive throughout the whole process. She made everything so straightforward and stress-free - I had a mortgage offer accepted within around a week, which exceeded my expectations. Communication was always clear and timely, and I felt fully informed and in good hands the entire time. I wouldnt hesitate to recommend Cheryl and the team at Alexander Southwell to anyone looking for a reliable, professional mortgage broker.
Michael Hayes
Sep 12, 2025
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I recently engaged with Alexander Southwell Mortgages for a remortgage I had to do after 5 years fixed. I have always found the process of remortgaging very stressful, and needlessly complicated. I reached out to Jamie whose incredible knowledge of the market, and rates made me feel incredibly relaxed. After a brief consultation, he simplified the whole process for me, presented a selection of options that were perfect for my needs and financial situation, took most of the leg work away from me, as well as providing continued advice and support as I worked through the final stages with the conveyancers. I have used multiple mortgage brokers in my property journey and Jamie has hands down been the most effective. I will definitely be coming back to Alexander Southwell when my renewal is due.
Egl Ukyt
Sep 02, 2025
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Excellent service from day one, Jamie is very attentive, understands the exact needs of the client, communicates well and keeps you in a loop of any mortgage rate changes that might benefit you. I had several different mortgage advisers in the past and this is the best experience so far! Highly recommended!
Magdalena Grose-Hodge
Jun 25, 2025
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I couldnt recommend this mortgage report provider more highly. They were significantly cheaper than other options I looked at and incredibly efficient. I was able to communicate with them easily via WhatsApp, which made the whole process so convenient - any questions I had were answered quickly and clearly. All I had to do was fill in a simple form, and I received my completed report within just a few hours. Exceptional service from start to finish!
Sophie Jocelyn
Jun 03, 2025
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Highly recommend using Alexander Southwell Mortgage Services for a mortgage. It was excellent to have Andrew help us with finding the best rate mortgage to suit our needs as first time home buyers. We were walked through the process and all the work was on there end. Will use again when it is time to get a new mortgage. Thank you!!
Kirsti Reed
May 19, 2025
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I had such a great experience working with Tyler on my mortgage. She made the entire process so much easier than I expected always clear, professional, and quick to answer my questions. Tyler really took the time to explain my options and helped me feel confident in making decisions. I truly appreciated her patience and knowledge. If youre looking for someone who genuinely cares and makes the mortgage process stress-free, I highly recommend Tyler
Loren Barrett
Apr 14, 2025
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Ive worked with Andrew on two mortgages now, and each experience has been excellent. The process was smooth, we were kept fully informed at every step, and he always responded promptly to any questions. I wouldnt hesitate to recommend him to anyone looking for a knowledgeable and reliable mortgage advisor
Joe Hawkins
Mar 07, 2025
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So this was myself and my partners first time buying and honestly we were totally clueless on the process! A mutual friend/client of Jamie & Latoya recommended them to us and Im so incredibly glad he did.
From the start, Jamie quickly put us in touch with Latoya and we got things underway instantly. Throughout the whole process, communication was utterly seamless and there was no such thing as a silly question (trust me, I asked a few!). Latoya was transparent about every step, advising us down the best possible avenue - ensuring we got the best outcome for us. Keeping us up to date about each part of the application process, there was absolutely no need to chase - as soon as she had anything for us - we were straight in the loop.
Honestly, she made what was quite a daunting idea to us - so reassuring and easy.
Thank you so much to Latoya and Jamie for your incredible service and support! Well be singing your praises and sending anybody we can, your way
All the best to you both,
Joe & Naomi
From the start, Jamie quickly put us in touch with Latoya and we got things underway instantly. Throughout the whole process, communication was utterly seamless and there was no such thing as a silly question (trust me, I asked a few!). Latoya was transparent about every step, advising us down the best possible avenue - ensuring we got the best outcome for us. Keeping us up to date about each part of the application process, there was absolutely no need to chase - as soon as she had anything for us - we were straight in the loop.
Honestly, she made what was quite a daunting idea to us - so reassuring and easy.
Thank you so much to Latoya and Jamie for your incredible service and support! Well be singing your praises and sending anybody we can, your way
All the best to you both,
Joe & Naomi
Gemma S.
Feb 28, 2025
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We have now used Latoya twice and both times she has been incredible helpful, knowledgeable and a pleasure to speak to. She has made our life and the mortgage process so much easier - having a self employed husband we really needed help and she has just been amazing! Thank you!
Abhiram Hari
Sep 02, 2024
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We are quite happy that we followed our mutual friend's recommendation and met Jamie. Many mortgage advisors failed to secure me a mortgage for the property I was attempting to purchase, but Jamie was able to assist me in obtaining an offer within a week.
All of our inquiries were promptly and reassuringly addressed. Once again, BIG thanks to Jamie, I will be referring Alexander Southwell Mortgage Services to everyone who needs a mortgage.
All of our inquiries were promptly and reassuringly addressed. Once again, BIG thanks to Jamie, I will be referring Alexander Southwell Mortgage Services to everyone who needs a mortgage.
Dj Mtn
Aug 05, 2024
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We recently bought our first homeAlexander Southwell Mortgage Services were absolutely fantastic from start to finish. Andrew dealt with our mortgage, he was so professional and couldnt have been more helpful. We cant thank him enough for making what should have been a stressful experience very easy and smooth sailing. 5 Star Servicehighly recommended
N. N.
Jul 17, 2024
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We had a great experience with Andrew. I'm very grateful for the quick and efficient process. Andrew has given us all the information & advice we needed and helped us find the right lender for our circumstances. We will definitely be recommending Alexander Southwell Mortgage Services to our friends. We look forward to using the same service for later when we remortgage! Many thanks.
Mitchell Hardiman
Apr 23, 2022
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Me and my girlfriend recently used Jamie as our mortgage advisor for the purchase of our first house and he was fantastic. As first time buyers we felt a bit out of our depth but Jamie was always on hand to answer any questions and help us anyway he could. This really helped us to understand the whole process and get to the point where we have now had an offer and our mortgage accepted.
I would recommend Alexander Southwell Mortgage Services to anyone, nothing but good things to say about them. Once again thank you Jamie, couldn't of done it without you!
I would recommend Alexander Southwell Mortgage Services to anyone, nothing but good things to say about them. Once again thank you Jamie, couldn't of done it without you!