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Trusted Mortgage Resolution Services in Wayne, PA
US Mortgage Resolution (USMR) is a private mortgage investment management company dedicated to acquiring, managing, and resolving defaulted residential mortgages. Our mission is to provide banks and distressed homeowners with efficient, compassionate solutions during challenging financial times. As the decision-maker on all loan resolutions and modifications, we specialize in understanding each homeowner's unique situation and crafting personalized win-win solutions. Our team of Workout Specialists brings expertise in mortgage restructuring, debt settlement, and foreclosure prevention, supported by our certification as a Professional Receivables Company.

With a focus on social responsibility and profitability, we have successfully helped numerous homeowners reduce monthly payments, settle balances, or transition out of debt through short-sales. Our approach combines deep industry knowledge with a commitment to transparency and ethical practices, ensuring clients receive tailored guidance throughout the resolution process.
Services
Loan Modifications Debt Settlements Foreclosure Prevention Short-Sale Assistance Loan Servicing Mortgage Resolution Balance Negotiations
Highlights and features
  • We specialize in resolving defaulted mortgages with personalized solutions.
  • Our team offers flexible loan modifications and debt settlement options.
  • Certified by the Receivables Management Association International (RMAi).
  • We provide transparent communication and ethical debt resolution practices.
  • Proven success in reducing monthly payments and settling balances for homeowners.
Associations and certifications
  • Certified Professional Receivables Company
  • Receivables Mgmt. Assoc. Intl (RMAi)
What people say
Flexible solutions Affordable payments Compassionate approach Successful settlements Transparent process
Services
Loan Modifications
We restructure defaulted mortgages to create affordable payment plans. Our specialists evaluate financial situations to adjust loan terms, reduce interest rates, or forgive portions of debt. This service helps homeowners retain property ownership while meeting realistic monthly obligations.
Debt Settlements
We negotiate lump-sum payments to resolve outstanding mortgage balances for less than owed. This option benefits homeowners seeking to eliminate debt quickly through agreed-upon settlements. Our team leverages expertise to secure favorable terms for both parties.
Foreclosure Prevention
We implement strategies to stop foreclosure proceedings through timely interventions. Services include payment plans, loan reinstatement, or alternative exit strategies. Our goal is preserving homeownership or facilitating graceful transitions when necessary.
Short-Sale Assistance
We facilitate short-sales to resolve mortgages when property value is less than owed. This service involves negotiating with lenders to accept reduced payoffs from home sales. We guide homeowners through documentation and closing processes.
Loan Servicing
We manage ongoing mortgage payments and account statements post-resolution. This includes processing payments, maintaining records, and providing billing statements. Our servicer ensures smooth transitions to new loan terms while maintaining compliance with regulations.
People
Gretchen Frascella
Certified Receivables Compliance Professional
Certified expert with 20 years of experience in mortgage compliance and debt resolution. Specializes in regulatory adherence and ethical debt collection practices.
Questions
What mortgage resolution options do you offer?
We provide loan modifications, debt settlements, foreclosure prevention, and short-sale assistance tailored to individual financial situations.
How does the loan modification process work?
We review financial documentation, negotiate adjusted terms with lenders, and create affordable payment plans to prevent foreclosure.
Can you help if my loan is already in default?
Yes, we specialize in resolving defaulted mortgages through customized solutions like balance reductions or payment restructuring.
Are your services available nationwide?
We work with homeowners across the United States to resolve mortgage defaults and prevent foreclosures.
What documentation is needed to start the process?
Provide proof of income, hardship explanation, and mortgage statements to begin evaluating your resolution options.
How long does the resolution process take?
Timelines vary by case complexity but typically range from 30-90 days once we receive complete documentation.