Business Details
8 Years
experience
Premier Mortgage Loan Processing Services in Mesa, AZ
Mortgage Processing Group was founded with a clear mission: to revolutionize mortgage loan processing through efficiency, expertise, and client-centric service. Since 2018, we have processed over 17,000 closings, leveraging our team of 50+ experienced loan processors to deliver rapid, accurate results. Our proprietary systems ensure underwriters only review files once before closing, saving time and reducing stress for all parties. With NMLS licensing across 31 states and partnerships with 125+ brokers, we combine national reach with personalized attention. Our leadership team brings decades of mortgage industry experience, maintaining rigorous standards for Premier Service processors while offering flexible solutions for short- or long-term staffing needs.We prioritize transparency in operations, charging fees only upon successful loan closure to align our success with yours. Through strategic delegation of tasks like document collection and income verification, we empower brokers to focus on client relationships and business growth. Client testimonials consistently highlight our team's responsiveness, technical expertise, and exceptional communication skills. Our commitment to continuous improvement drives innovations like 24-hour disclosure turnaround and 48-hour submission guarantees. By treating every client file as our own, we've built a reputation for reliability that keeps mortgage professionals returning to Mortgage Processing Group.
Services
Mortgage Processing
Premier Services
Loan Partner Assistance
Loan Origination Support
Document Collection
Details
- Year established: 2018
Highlights and features
- We offer 24/7 personalized customer support for mortgage processing needs
- We have 5+ years of experience processing 17,000+ mortgage closings
- Our team consists of certified experts with NMLS licensing in 31 states
- We guarantee 24-hour turnaround for disclosure processing
- We provide 100% fee transparency with charges only upon successful closing
What people say
Fantastic job
Amazing service
Great communicator
Outstanding efficiency
Fountain of knowledge
Services
Mortgage Processing
Our comprehensive mortgage processing service handles loan applications from origination to closing according to client specifications. With 50+ experienced processors, we ensure accurate document preparation and timely submission. Our system guarantees 24-hour disclosure processing and 48-hour submission deadlines to accelerate closings.
Premier Services
This premium service offers enhanced mortgage processing with dedicated specialists maintaining the highest accountability standards. Premier Processors receive advanced training and support to deliver exceptional results. Our leadership team personally oversees these services to ensure complete client satisfaction and operational excellence.
Loan Partner Assistance
Our Loan Partner Assistance program delegates operational tasks like document collection and income verification to trained professionals. This allows brokers to focus on client relationships while maintaining quality control. We handle day-to-day operations to support business growth and client retention.
Loan Origination Support
We provide comprehensive support for loan originators including pre-qualification assistance and realtor communication. Our team manages client interactions and document follow-ups to streamline the origination process. This service helps originators increase productivity while maintaining personalized service.
Document Collection
Our specialized document collection service ensures complete and accurate file preparation for mortgage processing. Trained specialists follow up with clients and agents to obtain required documentation efficiently. We maintain strict quality control to prevent delays in the closing process.
People
Gary N. Smith
Chief Executive Officer
With extensive mortgage industry leadership experience, Gary N. Smith directs strategic operations at Mortgage Processing Group. He oversees national expansion efforts and maintains quality standards across all processing services.
Tara Otto
Chief Operating Officer
Tara Otto manages daily operations and process optimization at Mortgage Processing Group. Her leadership ensures efficient service delivery across multiple states while maintaining compliance with regulatory requirements.
Cori Dane
Director of Processing Division
Cori Dane leads our processing team of 50+ specialists, ensuring technical excellence and timely delivery. She develops training programs and quality control measures to maintain industry-leading processing standards.
Joseph Pluth
Director of Business Administration
Joseph Pluth manages administrative operations and client relations at Mortgage Processing Group. He implements systems to improve client satisfaction and coordinates cross-departmental initiatives for business growth.
Kerri Osborne
Director of Premier Processing & LPA Services
Kerri Osborne oversees our premium processing services and Loan Partner Assistance program. She develops customized solutions for brokers while maintaining the highest service quality standards across all client engagements.
Questions
What mortgage processing services do you offer?
We provide comprehensive mortgage processing from origination to closing, including Premier Services for enhanced support and Loan Partner Assistance for operational task delegation.
How quickly do you process mortgage loans?
We guarantee 24-hour disclosure processing, 24-hour order outs, and 48-hour submission deadlines to ensure rapid loan processing and timely closings.
How can I submit a new loan for processing?
Existing clients can submit loans through our online portal, after which our team begins immediate processing with dedicated support throughout the closing cycle.
Are your services available in all states?
We operate in 31 licensed states including AZ, CA, FL, IL, NY, and TX, with processors trained in state-specific requirements to ensure compliance.
What makes your mortgage processing different?
Our single-review system ensures files go 'Straight to Close' by eliminating errors early, supported by 50+ experienced processors and 24/7 client communication.
Do you offer specialized support for brokers?
Yes, our Loan Partner Assistance program handles document collection, income verification, and client communication to help brokers focus on business growth.
